Terms of Service

The terms and conditions governing our appliance repair services

Last updated: September 5, 2024

Agreement to Terms

By accessing and using BattaAccar's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

BattaAccar provides professional appliance repair services across the United Kingdom. Our services include:

  • Diagnosis and repair of household appliances
  • Emergency repair services
  • Maintenance and servicing
  • Parts replacement and installation

Service Terms

Appointments and Scheduling

  • Appointments must be scheduled in advance
  • We provide estimated arrival times, not exact appointment times
  • Cancellations must be made at least 2 hours before the scheduled appointment
  • Emergency services are subject to availability

Pricing and Payment

  • All prices are quoted in British Pounds (GBP)
  • Diagnostic fees apply as stated in our service pricing
  • Payment is due upon completion of service
  • We accept cash, card, and bank transfer payments
  • Additional charges may apply for parts and materials

Warranties and Guarantees

Service Warranty

We provide a 90-day warranty on all repair work performed, covering:

  • Workmanship and labor
  • Parts installed during the repair
  • Return visits for the same issue at no additional charge

Warranty Exclusions

Our warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse or abuse
  • Repairs performed by other service providers
  • Pre-existing conditions not addressed during our service

Limitation of Liability

BattaAccar's liability is limited to the cost of the service provided. We are not responsible for:

  • Consequential or indirect damages
  • Loss of use, profits, or business interruption
  • Damage to surrounding property during normal service operations
  • Data loss from electronic appliances

Customer Responsibilities

Customers are responsible for:

  • Providing safe access to appliances
  • Clearing the work area of personal belongings
  • Providing accurate information about appliance issues
  • Being present during service or authorizing a representative
  • Payment for services rendered

Health and Safety

For the safety of our technicians and customers:

  • Work areas must be accessible and safe
  • Pets must be secured during service visits
  • We reserve the right to refuse service in unsafe conditions
  • All electrical and gas safety regulations must be followed

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of BattaAccar and is protected by copyright laws. Unauthorized use is prohibited.

Modifications to Terms

BattaAccar reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modifications.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

Contact Information

For questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: +44(0)813763118
  • Address: 6 Russell Mountain Rogersland YO32 9SX, United Kingdom