Privacy Policy

How we collect, use, and protect your personal information

Last updated: September 5, 2024

Introduction

BattaAccar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website battaaccar.com and use our appliance repair services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request service quotes
  • Subscribe to our newsletter
  • Call or email us directly
  • Schedule appliance repair appointments

This information may include:

  • Name and contact information (phone, email, address)
  • Service location and appliance details
  • Payment information (processed securely by third-party providers)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
  • Device and browser type

How We Use Your Information

We use the information we collect to:

  • Provide and improve our appliance repair services
  • Respond to your inquiries and schedule appointments
  • Send service confirmations and updates
  • Process payments for services rendered
  • Send newsletters and promotional materials (with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

Cookies

Our website uses cookies to enhance your experience. You can control cookie preferences through our cookie management system or your browser settings. For more information, see our Cookie Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +44(0)813763118
  • Address: 6 Russell Mountain Rogersland YO32 9SX, United Kingdom

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.